Legal notice

Presale Policy

By purchasing a presale item from TCG Bros, you acknowledge and agree to the following terms and conditions:

Deposit Requirement

All presale items require a non-refundable deposit of 20% of the total purchase price at the time of ordering.

Stock Allocation

Presale items are subject to supplier stock allocations and availability. While we make every effort to secure all ordered products, presale items are not guaranteed and are reliant on the quantity allocated to us by our distributors and suppliers.

Cancellation Policy

Preorders and presale items cannot be cancelled by the customer. If you choose to cancel your order for any reason, your 20% deposit will be forfeited.

Allocation Shortages

In the event that we are unable to fulfil your presale order due to insufficient stock allocation or supplier issues, you will receive a full refund of any payments made, including your deposit.

Final Payment

Once stock allocations have been confirmed and received, you will be notified via the email address provided at checkout. The remaining balance must be paid within 7 days of the notification being sent.

Failure to pay the outstanding balance within the 7-day payment period will result in the order being cancelled and your deposit being forfeited.

Acceptance of Terms

By placing a presale order with TCG Bros, you confirm that you have read, understood, and agreed to these Terms and Conditions.